Submitting your
order
- Online Credit Card Orders
All orders can be submitted
via the online order form. All
information related to your credit card is encrypted when
transferred and is not visible to any parties other than the
intended recipient.
We never share, sell,
or release any of your personal information.
- Alternative methods of
purchasing
You can also chose to pay via check
or money order. Just select the "check" option
during your online checkout, then print the order form and send it
along with your payment to:
Shipments
Most orders are shipped
FREE
via
2-3
Day Service.
For larger items (typically more than 10 pounds) we ship FREE via UPS
Ground Service. Most of our products can be delivered within
2 to 4 days of shipping time depending on your location. We
always ship
discreetly i n
unmarked packaging!
Customs (Canada) - The goods are shipped free of sales and export
taxes on this side. You should check with your Customs and find
out what duties, if any, you will have to pay. After you have the
facts please advise us what value we should put on the customs
form. If you require the watch to be sent as a gift or sample of
merchandise, we can accommodate you. SpyPirate Technologies LLC,
leaves the responsibility for customs and duties to the customer.
For question relating to
shipments, please
Email Us
We Ship Discreetly!
Payments 
We presently accept the following
credit cards
VISA
Mastercard
Discover
For credit card orders, charges
will appear on your statement as payment to 'Propay S_'
Privacy We
never share, sell, or distribution any customer information to any
third party companies or services. You personal information will
be protected. We do not send unsolicited email to anyone.
Return
Policy We offer a
full 6 Month repair/replacement
warrantee on all products sold. All
returns must be authorized. An RMA number must be assigned
before a return can be accepted. Due to the nature of
the products, there are no refunds on SpyPirate purchases as our
customers normally get the full benefit of our products within the
first few minutes of use. If you receive an item that has a
manufacture defect, then we will promptly replace it, not refund
your money. This policy is a key factor in our extremely
competitive pricing structure.
Obtaining an RMA (Return Material Authorization)
SpyPirate Technologies, LLC (SpyPirate) values your business and
always attempts to provide you the very best of service. If any
SpyPirate.com product ("Product") requires replacement within the
60 day replacement warrantee, you can email our online support
mailbox at to receive your RMA number and instructions for the return of your
defective product. No Product may be returned directly to
SpyPirate
without the issuance of an RMA number from SpyPirate..
An unauthorized return, for example one for which an RMA number
has not been issued, will be refused. Authorized returns are to be
shipped to the address on the RMA in an approved shipping
container. Your original box and packaging materials should be
kept for storing or shipping your SpyPirate product. In addition,
please be sure to have the relevant reference information
regarding your purchase with your return. Serial number labels
and tamper seals that are damaged or removed from the product void
the warranty and do not qualify for a replacement. SpyPirate
shall have no liability for the loss of recorded data, regardless
of the cause; recovery of such lost data; or data recorded in any
Product placed in its possession.
It is strongly recommended that Buyer consults
with SpyPirate.com support for advice
concerning a potentially defective product first in order to
eliminate any unnecessary returns. Buyer will be accessed a
$25.00 service charge on product(s) returned that is/are not
defective or that operate within the advertised technical
specifications. Such items will be returned to the Buyer.
Customer is responsible for return shipping costs.
POLICY DETAILS:
* Free Shipping in the USA
Your order will be shipped FREE via
2-3 Day Service anywhere in the
Continental United States. Larger items over 10 pounds will be shipped via UPS
Ground service.
* 30 Day Sale Price Guarantee
We are always running specials and discounts and we
pride ourselves of having the best deals around. If we run a sale or
special at a price lower that the one your originally paid, then we will
credit you the different. Does not apply to discontinued, one of a
kind, and close-out items.
* 30 Day Satisfaction Guarantee
-
If for any reason you are
unhappy with your purchase, you may return it for an exchange or a
credit towards other merchandise within 30 Days of receipt. Due to the
nature of the products, there are no refunds.
This policy helps us keep prices low and quality high.
-
Once an order is placed, it
is not subject to cancellation.
-
Defective items may be
exchanged within 30 days of original purchase.
-
Customer is responsible for
shipping charges on exchanged non-defective items.
-
Exchanged items must be in
new condition with all manuals, packaging, and accessories to avoid
restocking fees.
-
No returns will be accepted
without a valid Return Authorization Number.
-
Merchandise will be returned
postage due if no RA # is obtained prior to the return.
* Full Warranty Included with All Items
We stand behind every item we sell with a full 6 month
parts and labor warranty.
Longer warrantees are available on most items for an extra charge.
* Free Lifetime Technical Support
We are always available to help you with questions or
details about your system. Customers are provided support contact details
with their purchase.
* No Sales Taxes Collected
You will NEVER pay sales tax with purchases
from us via our direct web site. If you live in a state where we are required
to collect sales taxes, we'll pay the sales tax for you.
We Ship Discreetly!
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